Shipping & Returns

Your order is processed by our merchant ClickBank.

It will be CLICKBANK or "CLKBANK*COM" that shows up on your credit card or billing statement. If you are not the cardholder, inform them of this.

If you purchased any upgrades, they will show up as separate transactions. If you need support, contact us through the contact link at the bottom of this page.

If you want phone billing support, you can contact ClickBank's Customer Support team at 1-800-390-6035 from the US or +1-208-345-4245 from other countries.

Shipping

Standard Shipping Times:

• Continental United States: 5–7 business days
• International: 10–14 business days

Due to the current situation with the Covid-19 Pandemic and the US Postal Service slowdown, there may be unexpected carrier delays and tracking issues that are completely out of our control. We appreciate your patience during these difficult times and apologize for any inconvenience caused. Hopefully things will get back to normal soon.

All of our orders are shipped with UPS or FedEx (in partnership with USPS for the final leg of US orders).

Orders should be shipped out next working day. Any orders made on Friday, Saturday or Sunday should be shipped on Monday, excluding all US postal holidays.

You will receive a shipping notification along with your tracking link to locate and track the status of your order in transit the day after your item has shipped.

If the delivery is refused or the delivery address is incorrect we will refund you, less our associated shipping costs, once it has been received back in our fulfillment center.

If the carrier shows the order as delivered and subsequently the package goes missing then the responsibility lies with the purchaser to investigate with the carrier. We cannot be held responsible for items stolen once they have been marked as delivered. Please make sure you have a safe and secure location to receive the package as there is no requirement to sign for it.

Any questions regarding your tracking or shipment please contact us using the contact link at the bottom of this page.

Return of Physical Items

In order to obtain your full refund for your bottle(s) you must return ALL bottles be they empty, full or partially full (and including any "bonus" or "free" bottles as part of your order) back to our fulfillment center at the address listed below, within 180 days of the date you originally ordered the product along with a written or printed note inside the package with the following information clearly written:

1. Your ClickBank Order ID
2. Your Full Name and Full Address where the shipment was received
3. Your Email Address and Phone Number
4. Your original packing slip (if available)

In order for your refund to be processed the product must arrive at our fulfillment facility within 180 days of the original purchase date. Failure to include all bottles purchased be they empty, full or partially full (including any bonus, free or gifted bottles), or failure to clearly write your order details may result in our inability to refund you. The buyer will pay for return shipping at all times.

Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account or card and may take up to 3–5 business days to appear, depending on your bank.

International Orders

Due to the high expense and risk of shipping outside of the US we charge shipping fees of $30 for each product purchased and we do not refund shipping fees at any time. However, you will receive a full refund on the price of all bottles purchased as long as they are returned under the terms listed above.

Any customs charges are applied at the discretion of the carrier and local laws and are payable by the customer.

UNLESS OTHERWISE EXPRESSED WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Physical Returns Address

285 Northeast Ave
Tallmadge, OH 44278
US

Returns of Digital Items

We offer a no-questions asked 180-day money back guarantee on all digital items. To claim your refund, you must make your request within 180 days of the original purchase date.

You can return digital items by contacting us via the contact link at the bottom of this page. We will honor your request.

By ordering through our website you are bound by all the conditions on our terms and conditions page.